BTTB lagging behind
Land phone service rendered by BTTB is still the most dominant one, despite the availability of and easy access to the various mobile phone services. The mobile phone companies are competing among themselves to serve the customers better. Unfortunately, BTTB runs far behind in this regard. Last year, for a few months I was billed 5-7 times my usual amount. Due to delay in paying one such mysterious bill, my phone was disconnected. After visiting the BTTB office for few days, one clerk estimated the most recent bill using 'average method' and it came to one-fourth the excessive amount. I still do not know how to adjust the earlier six months' excessive bill that I had already paid. At this point, I would like to make a suggestion that BTTB make such arrangement that any subscriber can know the amount billed, instantly by calling certain number. This way the subscriber can be aware of his/her expenses and thus economy will be achieved while mystery will be removed. The mobile phone companies are allowing such services for many days.
Moreover, BTTB can think of prepaid card so that hassle of paying the bill is lessened.
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