Digital telephone
People have praised the BTTB for providing ISD facilities through digital telephone with reduced rates. But from our experience we find that the sought number abroad is not easily connected. Sometimes all attempts to contact the person abroad fail even after dialling for more than ten minutes. Probably the only code number 012 is not sufficient to cope with the load of calls, since the number of callers is increasing day by day.
The fact remains that this reduced rate of the BTTB is almost double the rate that the calling cards offer. Nowadays some calling card agents act as telephone operators. If one fails to get the connection himself, they get the connection for that person. In the existing BTTB arrangements, there is no one to assist a subscriber.
People are eagerly waiting for the promised reduced NWD calls, which will not only benefit the subscribers but will also increase BTTB revenue. Hope the BTTB authorities would address the issue and make call charges cheaper.