Inefficiency or corruption?
I have paid all the WASA bills timely and regularly. And I have got a clearance Certificate No. 16426 dated 23-10-2003.
There is no WASA bill outstanding against me up to 31-12-2002. But now I have been asked by the WASA, Dhaka, to pay an outstanding amount of Tk 4,759 prior to the period of 31-12-2002. What should I do now?
Who is responsible for the gross irregularities, lapses, omissions and negligence of duty? The consumer (customer) or the WASA?
For all latest news, follow The Daily Star's Google News channel. Who will look into the matter?