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Seeking from GrameenPhone

9 September 2005, 18:00 PM
LETTERS TO THE EDITOR
By Mahmudur Rahman Erash Kakrail, Dhaka
9 September 2005, 18:00 PM
I am one of the subscribers of the Bangladesh's leading mobile phone operator namely GrameenPhone. Grameen had launched their most expensive package called EASY GOLD two years back. I got my EASY GOLD connection when it cost around Tk 13,000. But it was a disappointing decision I made which I feel now.

The connection now costs something around Tk 2,000. Not only that, Grameen hasn't given any extraordinary services to its Easy Gold subscribers. There are no reduced call rates for them or any T&T incoming free minutes. Nor they are able to send SMS at lower cost. Even they are not allowed to use GPRS service.

I am now wandering what was really in GrameenPhone's mind when they decided to launch Easy Gold? What they decided to provide (unique service) which is why they asked 13,000 for the connection? Especially when at the same time some other was selling the same services at half the price of Easy Gold!

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I am wandering why Grameen is so reluctant in giving Easy Gold subscribers the services they are providing to Djuice, anytime 500 packages. Shouldn't Grameen care more for their subscribers who had spent 13,000 taka reasonably hoping to get something special?