Services at ZIA
I hail Mr. Ahmed Kamal (DS Nov.22) for speaking about the pathetic situation at the Zia International Airport (ZIA), Dhaka. He mentioned most parts of the distasteful & disgraceful condition at ZIA with horribly filthy lavatories & toilets (at times with no water and no cleaning) and baggage handling by the loaders but skipped the attitude of the customs officials who have total apathy to the incoming passengers! You name the flaws of services, which is endless . The writer didn't mention that our customs officials perhaps doubt every incoming passenger as a suspect-importer of contrabands and they do not like to let people pass happily by the 'Green Channel' without asking! Do you know the funniest part of the experience while you await your luggage to come in the conveyor belt? You have to stand in a queue and hassle to get hold of a trolley just to carry your luggage outside! The esteemed writer has asked our authorities to "project a good image of a country" but my question is, does anybody care for the same? If they really do, I would sacrifice anything and at least declare some awards for the good-doers.
The other day I read about slitting of several luggage at the ZIA and loss of valuables from the containers. I also heard of hoodlums & swindlers at the exits who at times rob innocent passengers of almost everything including their passports. Why should such things happen, why the authorities cannot make the airport hassle and crime free so that any passenger entering our country can move freely and feel homely and return with a great idea of our beloved country and friendly people. Let us all help build a reputation for our country right from the gateway i.e. ZIA.
For all latest news, follow The Daily Star's Google News channel.