Simple solution!
An uncle of mine required a few cardiac tests such as ECG and Lipid profile. We went to a famous cardiac hospital where he did the tests. Everything was all right until the day of report delivery. They handed over a report to us with the name of some other gentleman. My uncle was astonished and enquired at the office to which they responded with a simple solution. The report findings all remained the same while they only typed my uncle's name in place of the unknown gentleman's name and gave us a fresh print-out! We were outraged at their behaviour and their work-- is that how they treat heart patients?
Finally, they agreed to let us have the same tests again free of cost but we wonder what happened to the gentleman whose name was written on my uncle's report when we first received the report.
Whom can we rely on?
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