Tele-terror: Please do something about it

By Rubab Abdullah, Dhaka Cantonment, Dhaka
30 October 2003, 18:00 PM
I believe that there are only a few people who have not been baffled by the telephone department of our country. And, while one deals with the T&T, one knows what's what. If you lodge a complaint to repair an out-of-order line, you will hear various confusing reasons from the staffs of the department; such as water in the cable, excavation of roads, etc. creating problems in lines.

Days go on but no action taken to rectify the defects. If you seek shelter of an influential person, or if you are an influential person yourself, you can get your phone okayed so quickly that you would certainly be deceived to believe that everything is just in order with the T&T. If you are not, only God knows how long it might take to get the line fixed.

In order to detect a minor problem in the line, one has to give several reminders to a line-man. These line-men come to fix the line according to their own whim. And the dial-tone will vanish again if they are not given their desired amount of Bakshish.

Besides, general people are facing many other different kinds of problems. Despite having paid the fees, many people do not get their land phone connections for years. In many cases, it is seen that people are bound to pay bribe in expediting the set-up of a phone.

It has become usual for some subscribers to receive huge bill without using the phone to justify that amount. Cases of illegal connections are also a commonplace Moreover, another big problem is cross-connection. Whenever you pick up the handset, you will hear many unknown people talking.

Sometimes they talk about something very private that you have no desire to listen to because you want to make a call or receive one. Sometimes they force you to hang the phone up by using dirty, humiliating languages.

The sufferings inflicted by our telephone department are countless. Day by day, it Is getting worse.

Though mobile phones are there, everyone can't afford one. In order to save subscribers from the sufferings, the government should take stern action against the irregularities of the telephone department. After the T&T makes lot of money to enforce discipline on its own staff. Fire those who have become accustomed to corrupt practices.