Woes of telephone subscribers

Worse still, honest telephone subscribers have their lines frequently disabled by linemen who control those boxes on street corners. What goes on in the exchanges is difficult to imagine. Subscribers certainly would like to know what type of security is applied to prevent the scope of tampering by wily staff. Telephone linemen and their compatriots in various exchanges Gulshan Telephone exchange, in particular have a habit of frequently putting telephone lines out of order. Management, in various positions in BTTB, are quite aware of this practice but turn a blind eye to this illicit activity of their staff. Before Eid holidays, more phones went out of order so that these linemen could supplement their meagre pay with generous tips from relieved customers. How long do we have to tolerate this nuisance? Is it not a criminal offence to manipulate telephone equipment to disable (rather than enable) telephone lines of customers? Why is not a single errant lineman punished so far? I am aware of several houses in Gulshan and Baridhara who pay regular monthly 'fees' to linemen to ensure that their telephones lines remain in order. Is it so difficult to stop this extortion?