The state minister for telecom and ICT discussed service quality of telecom operators at BTRC event

Mobile subscriber numbers witnessed a solid growth in March, thanks to a strong performance by all but state-owned operator Teletalk. 

Bangladesh Telecommunication Regulatory Commission (BTRC) is formulating a new rule to enable customers to receive compensation for every call drop suffered, albeit a maximum of seven a day.

Mobile phone operators will give free minutes to its users as compensation for every case of call drop and network failure from June 1.

State Minister for Posts and Telecommunications Tarana Halim summons CEOs of all mobile phone operators to know about the update of the call drop compensation to the customers.

Mobile phone users will have to be compensated for every case of call drop and network failure, State Minister for Telecom Tarana Halim said yesterday.

State Minister for Telecommunication Tarana Halimtoday gives two months to the mobile phone operators for improving their service quality and bringingdown call drops to a minimum level.