A recent report titled “Future of Jobs Report 2025” by World Economic Forum (WEF), projects a net increase of 78 million jobs globally by 2030, as rapid technological advancements and demographic shifts reshape the global workforce. The report estimates that while 170 million new roles will be created, 92 million positions will be displaced, reflecting a net disruption of 22% of jobs over the next five years.

Unpacking “hidden needs” requires empathy, a process whereby a human person recognises and acknowledges the feeling and emotions (e.g. the tragedy one went through, the happiness they experience) of other human persons.