Viber and WHO launches chatbot to fight COVID-19 misinformation

Rakuten Viber and the World Health Organization (WHO) are collaborating to fight the misinformation around the topic of COVID-19 with an interactive multi-language chatbot, which aims to combat the rapidly circulating fake and false information about the virus.

The chatbot contains a 'Latest News' section, which is updated in real-time from the WHO's website. Other sections include – Protect Yourself, Mask Usage, Travel Recommendations, and Myth. Myth is an interactive quiz designed to test the user's knowledge regarding COVID-19. There is also a 'Donate Now' button that allow users to support WHO's fight against the pandemic through donating to the COVID-19 Solidarity Response Fund.

The chatbot is free for all Viber user and is currently available in English, Arabic and Russian. It is soon to be translated into 20 more languages, including Bangla